Frequently Asked Questions
Everything you need to know about your favorite brew.
How do you ensure the freshness of the tea?
We source our tea leaves from the finest estates and use moisture-resistant, vacuum-sealed packaging to ensure that the aroma and flavor remain intact from the garden to your cup.
What is the typical delivery timeline for an order?
Orders are generally processed within 24-48 hours. Depending on your location, you can expect delivery within 3 to 5 business days for domestic shipments.
Do you offer international shipping?
Yes, we ship our premium tea blends to various countries worldwide. Shipping costs and delivery times vary based on the destination and are calculated at checkout.
Can I return a product if I am not satisfied?
Due to the perishable nature of food products, we only accept returns if the product is damaged or if the wrong item was delivered. Please contact our support team within 48 hours of receipt.
Are there any artificial flavors in Society Tea products?
We pride ourselves on authenticity. Most of our blends contain natural tea leaves and spices, with no added artificial colors or preservatives.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets through our secure payment gateway.